Blog of insight
Dynamic Lighting Will Guide Customers Inside
Good dynamic lighting can guide potential customers inside your store and direct them. This is a perfect example of how dynamic lighting, the use of soft light to bright light, can create a pathway for customers.
Tell Me What You Do NOT Want To Buy
Leveraging Negative Feedback: A Path to Customer Satisfaction​ Have you ever noticed that sometimes when customers are browsing through our store, they might make negative comments about products or displays? It’s a common scenario, and one that often leaves employees feeling unsure about how to respond. However, what if I told you that these negative…
The Ultimate Guide to Strategic Positive Reinforcement Techniques
Give Positive Reinforcement After Every Sale In the evolving landscape of retail, where customer loyalty is the heartbeat of success. Retailers have a vital role to play that goes beyond making sales. It’s building connections and relationships that lead to repeat business and long-term customer loyalty. In today’s blog post, I want to shed light…
Retail Renaissance: How Independent Stores are Winning with Superior Customer Service
Residing in the heart of downtown Chicago offers me a unique vantage point as the head of marketing and sales, allowing me to closely observe and interact with both big box retailers in the Loop and independent stores on the Northside. Intrigued by the burgeoning “retail renaissance” and the noticeable pivot of consumers towards independent…
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