December 26, 2023

The Truth About Free Freight

Greetings to our valued partners! Today’s blog post delves into the intricate world of Free Freight, offering valuable insights into why it’s an essential topic for discussion in the realm of B2B transactions. At Melrose, we place a high premium on openness and clarity regarding costs and expectations. We want our valued partners to understand why there’s no such thing as free shipping in the B2B landscape. Click the video with Brad Gullion, VP Sales & Marketing to learn more, or simply read on.

Why No Free Shipping in B2B?

While free shipping is a common B2C marketing ploy. B2B transactions operate differently. At Melrose, we are committed to fairness and transparency, steering clear of promises that can’t be fulfilled. We made a deliberate decision not to engage in the “free fright” game, standing firm in our dedication to honesty.

Demystifying Freight Logistics

Understanding freight logistics is key to unraveling the concept of free shipping. Traditional weight-based shipping by carriers like UPS and FedEx has evolved into volume-based shipping, factoring in the size of the box. This shift impacts shipping costs, and Melrose is here to shed light on these dynamics, ensuring you make informed decisions based on facts, not gimmicks.

  • #1 – The Hidden Costs of Free Shipping. In the B2B world, promises of free shipping often hide additional costs, impacting the overall price. Melrose recognizes the importance of transparency, providing partners with a clear understanding of what they’re paying for. Our commitment is to avoid misunderstandings and promote informed decisions.
  • #2 – Customized Shipping Solutions. One-size-fits-all doesn’t apply to B2B shipping. Businesses have diverse needs, such as lift-gate requirements, and promising free shipping restricts our ability to offer tailored solutions. Melrose champions flexibility and collaboration, working closely with clients to ensure cost-effective and efficient shipping solutions.
  • #3 – Honesty Builds Trust. Trust is the cornerstone of successful B2B relationships. Melrose prioritizes long-term partnerships by being upfront about pricing structures, including shipping costs. Our commitment to honesty fosters enduring business relationships based on mutual respect and fairness.
  • #4 – Fair Pricing Not Gimmicks. Instead of relying on gimmicks like free shipping, Melrose stands out with fair and competitive pricing. Our transparent pricing models, coupled with our Loyalty Discount program, guarantee customers the best value for their investment. We believe fair pricing, coupled with exceptional product quality and services, is the key to customer satisfaction and loyalty.

In Conclusion

Deceptive marketing tactics have no place in the B2B world, and Melrose stands by its commitment to transparency, honesty, and fair pricing. We’re dedicated to building strong, trust-based relationships with our valued business partners. When you choose Melrose, you can trust that you’re getting a fair deal every time. Thank you for being part of the Melrose family!

Join me, Brad Gullion, on an illuminating journey through the intricate landscape of retailing. With four decades of hands-on experience, I’m excited to share invaluable insights and lessons I’ve learned along the way. Whether you’re a seasoned retailer or just starting out, there’s something for everyone. Let’s navigate the world of retail together and unlock the full potential of industry success. Want to know more about me, then read my initial introduction post now: Wholesale Wisdom: A Journey of Insights for Industry Success

But hey, this isn’t just a one-way conversation. I’d love to hear from you! Whether you agree, disagree, or have specific topics you’d like me to cover, your feedback is invaluable.

Feel free to reach out at Thank you!