Blog of insight
The Ultimate Guide to Strategic Positive Reinforcement Techniques
Give Positive Reinforcement After Every Sale In the evolving landscape of retail, where customer loyalty is the heartbeat of success. Retailers have a vital role to play that goes beyond making sales. It’s building connections and relationships that lead to repeat business and long-term customer loyalty. In today’s blog post, I want to shed light…
Melrose Welcomes Carol J. Homkes as New Sales Representative for Kentucky
Melrose International is excited to announce that Carol J. Homkes of CJ’s Sales has joined our national sales team as the new representative for the Kentucky territory. Carol brings more than 20 years of experience in the gift and home décor industry, along with a reputation for dependable, hands-on support and genuine care for her customers. She began her career…
Trust Is Still Your Superpower—Even in a Tough Market
National Small Business Week was May 4–10, 2025—and while we might not get parades or ticker tape, we do have something more valuable: the trust of the American consumer. At a time when uncertainty is everywhere—especially with rising tariffs making headlines again—small businesses are still standing tall in the eyes of the public. According to the latest…
Retail Renaissance: How Independent Stores are Winning with Superior Customer Service
Residing in the heart of downtown Chicago offers me a unique vantage point as the head of marketing and sales, allowing me to closely observe and interact with both big box retailers in the Loop and independent stores on the Northside. Intrigued by the burgeoning “retail renaissance” and the noticeable pivot of consumers towards independent…