Shipping Rates and Discounts

Freight services such as lift gate, inside delivery, residential delivery, or call for appointment are not covered in freight caps. Additional charges will apply. 
Freight caps do not apply to international shipments (Except to Canada). Must utilize a Melrose International freight carrier.

Canadian Freight Caps:  $1,000 + 20% Cap for most of Canada    |    $2,500 + 25% Cap for the remote provinces


Back orders may be shipped up to 90 days from scheduled ship, without notice, unless a cancel date has been specified on the order OR the customer makes Melrose aware of their “no back orders” policies where applicable.

Discontinued items or sold out items will be automatically canceled and removed from your order.


Melrose urges customers to check their products upon arrival, as all claims must be made within 30 days of receipt of merchandise. When your claim is processed and approved, Melrose will issue a return authorization to you.

Please note, under no circumstances will returned items be accepted without a valid and verified return
authorization. All returned merchandise must be shipped back in the original packaging; restocking fees may apply.



Melrose International

1400 North 30th Street, Quincy, IL 62301

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